GPs can now expect more streamlined payment and claiming transactions.
The country’s leading practice management software Best Practice has launched a new integration with NAB’s dedicated healthcare claiming solution, HICAPS, to make claiming, EFTPOS transactions, and reconciliations faster, simpler and easier for GPs, clinics and patients.
The integration with Best Practice’s Bp Premier will:
- Save time, boost efficiency: faster Medicare Easyclaim and patient rebates to debit cards and streamlined EFTPOS transactions without switching between applications;
- Fast and accurate: integration minimises the need for manual data entry, reduces the risk of billing errors and speeds up claim processing;
- Better practice management: real-time updates and reporting within Best Practice, Bp Premier will support better financial management, decision making and time saving on reconciliation;
- Better for patients: streamlining payments and claiming means shorter wait times and a smoother patient journey in reception;
- Better business insights: comprehensive and unified reporting across both Best Practice and HICAPS platforms provides practice managers with better data;
- Multi-merchant facilities: a single HICAPS terminal can be used for up to 50 separate healthcare providers to process claims and settle funds directly into 25 separate business bank accounts.
HICAPS CEO Mark Raymer said the integration was a significant step forward for the health industry.
“This is about simplifying healthcare claiming and reconciliations for GPs so they can focus on their patients and their business,” Mr Raymer said.
“As the first Big Four bank to integrate a claiming and EFTPOS solutions like HICAPS with the leading practice management software, Best Practice, it’s a big step forward for the industry.
“HICAPS is providing GPs, their practices and their staff with the tools they need to operate more efficiently and effectively.
“This is a great opportunity to help our GP customers address more complex challenges and improve their customer outcomes. We can do this by offering not just claiming solutions but holistic business solutions through our dedicated Medfin and NAB Health financial solutions.
“This announcement opens up new opportunities for future integrations with payroll solution providers.”
Craig Hodges, CEO of Best Practice, echoed the importance of the collaboration:
“Customer success is at the core of Best Practice and this integration with HICAPS is another example of our commitment to helping GPs look after their patients while meeting the fast-changing needs in Australian healthcare,” Mr Hodges said.
